good god! Singtel is dumb or what??
i recontracted my broadband with them.. for less than $2 more
from my current sub, i get a USB mobile along with a new free
wireless modem...
i appeared at one of the singtel places because i happened to be
there.. they won't let me collect it because i haven't informed
them.. so i called them and got recontracted...
they deliver the thing to me.. via a private courier!! the one
with the cat in the logo
now how much is that compared to letting me just collect it over
the counter?
so now the courier came... gave me my wireless modem... without
the USB mobile thing..
i call them and guess what? the USB mobile thing is to be
delivered by SingPost!!
they will only let me collect it.. i ask if i can just go to a
Singtel shop to collect as it's much easier than me going to the
bloody post office (the nearest one is bloody far away) and they
say they can only let me go to the post office to collect... but
the helpdesk guy will try to find out if i can collect from a
singtel shop and call me back...
this is idiocy!! why don't they just bloody consolidate
everything and send it via the private courier.. a USB stick isn't
going to cost much more placed in the paperbag containing the
wireless modem right??
this is Singtel.. the $*&^# who cost the starhub users the
english premier league and inflated prices for the world cup
if this is how they do business... sheesh!!
They go by the book... stupid protocols... robots are built
this way...
They seriously need a spanner in the head... >___>